Returns & Refunds

U.S. Returns & Refunds Policy

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased from Growlink:

  • You have 30 calendar days to return an item from the date you received it.

  • Only items that have been purchased directly from Growlink can be returned to Growlink. Growlink products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

How to Return an Item

Ship your item back to Growlink

To return an item to Growlink, email support@growlink.com for an return authorization number (RMA). Include your original order number and the reason for your return. You will get a reply with return instructions and your RMA number.

Unless the return is due to a mistake on our part or a defective item, you will be responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.

Ship Returns to:
Growlink Returns
11440 E 162nd Drive
Brighton, CO 80602

Refunds

Once we receive your item, a refund is initiated immediately.